Evaluate the tightness of the results controls used by the Bellagio using the criteria provided and include the outcome of your evaluation

by | Sep 8, 2021 | Uncategorized | 0 comments

Questions:
Use the following resources to help you answer and provide high quality responses to the questions on the Bellagio Casino Resort:
Using evidence from the case and your comprehension of results, actions, personnel and cultural controls complete the following questions:
1. Evaluate the tightness of the results controls used by the Bellagio using the criteria provided and include the outcome of your evaluation.
2. Evaluate the tightness of for each of the different categories of action controls used by the Bellagio and include the outcome of your evaluation.
3. Evaluate the tightness of personnel and cultural controls (i.e. People Controls) used by the Bellagio Casino Resort and include the outcome of your evaluation.
The template is provided to support a structured and systematic evaluation of the control system tightness at the Bellagio.
EVALUATION: RESULT CONTROL TIGHTNESS
Tightness Criteria
Your Evaluation against each Criterion
Definitions of Desired Results
Congruence
Specificity
Communication & Internalization
Completeness
Performance Measurement
Incentives
Outcome of Evaluation
EVALUATION: ACTION CONTROL TIGHTNESS
Action Control Categories
Your Evaluation in relation to Action Control Tightness
Behavioural Constraints
Physical Constraints
Administrative Constraints
Pre-action Reviews
Action Accountability
Definition & Communication of Actions
Action Tracking
Action Reinforcement
Outcome of Evaluation
EVALUATION: PERSONNEL AND CULTURAL CONTROL TIGHTNESS
People Control Categories
Your Evaluation in relation to People Control Tightness
Personnel Controls
Selection and Placement
Training
Cultural Controls
Codes of Conduct
Group Rewards
Employee Rotation
Physical & Social Arrangements
Tone at the Top
Outcome of Evaluation

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