Overview Effective communication is critical to all organizations because it supports work coordination, employee well-being, knowledge management, and decision-making.

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archies. Overview Effective communication is critical to all organizations because it supports work coordination, employee well-being, knowledge management, and decision-making. Action Items Watch the multimedia clip, Pike’s Fish Market (https://www.youtube.com/watch?v=3HqemwXhXp8). You can reference this video in your Module 4 final paper as follows: MacLean, B. N. (Producer), & Luchtman, K. (Director). (2003) Management by inspiration: Seattle’s world famous Pike Place Fish [Video file]. McGraw-Hill/Irwin. Write a two-page (minimum) paper that answer the following questions: How do employees and managers communicate with each other so that service quality is enhanced for customers? How do employees and managers communicate with each other so that productive relationships are maintained with each other? Include 1-2 scholarly resources to support your answer. Cite and reference your sources using APA format. Note: Websites are not scholarly references; use your textbook, module enrichment readings, and library resources.

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